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Eligible for Return
- Unopened records in original packaging
- Defective or damaged items
- Wrong item received
- Items within 30 days of delivery
Returns & Exchanges
30-Day Return Policy
Not satisfied with your purchase? We offer hassle-free returns within 30 days of delivery for a full refund or exchange.
Not Eligible for Return
- Opened records (unless defective)
- Items damaged by the customer
- Special order or custom items
- Items returned after 30 days
How to Return
1
Initiate Return
Log into your account and select the order you wish to return. Click 'Request Return' and fill out the form.
2
Pack Your Item
Place the record in its original packaging. Use protective materials to prevent damage during transit.
3
Ship It Back
Print the prepaid return label from your email and drop off the package at any carrier location.
4
Receive Refund
Once we receive and inspect your return, we'll process your refund within 5-7 business days.
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